Legal notice
Legal Notice
Last updated: September 2026
Publisher
This website is published and operated by:
Charm Vibe Ltd, trading as Puffsole
Registered office: 27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Registered in England and Wales, company number 16759320
Email: hello@puffsole.com
Phone: +44 7853753360
Hosting Provider
This website is hosted by Shopify Inc.
Shopify Inc.
150 Elgin Street, 8th Floor
Ottawa, Ontario, K2P 1L4
Canada
Enquiries about hosting should be directed to Shopify. Enquiries about this store, its products or your order should come to us at the address above.
Intellectual Property
The Puffsole name, logo, product photography, illustrations, page copy, layout and design are owned by Charm Vibe Ltd or used under licence, and are protected by copyright, trade mark and other intellectual property laws.
You may view and print pages of this site for your own personal use. You may not copy, reproduce, republish, modify, distribute or exploit any part of it for commercial purposes without our prior written permission.
Third-party names and marks that appear on this site remain the property of their respective owners.
Personal Data
We process personal data in accordance with the UK General Data Protection Regulation and the Data Protection Act 2018.
Our Privacy Policy explains what we collect, why we collect it, how long we keep it and the rights available to you, including the right to access, correct or delete your data.
To exercise any of those rights, or to ask a question about how your data is handled, email hello@puffsole.com.
Cookies
This site uses cookies so that it works properly, so that your cart is remembered between pages, and so that we can understand how the site is used.
Most browsers let you refuse or delete cookies through their settings. Turning off cookies may stop parts of this site working as intended. Our Privacy Policy has more detail.
Limitation of Liability
We take care to keep the information on this site accurate and up to date, but we do not warrant that it is complete, current or free from error. Product colours may appear differently depending on your screen.
To the fullest extent permitted by law, Charm Vibe Ltd is not liable for indirect, incidental or consequential loss arising from your use of this website or from reliance on information published on it.
Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be excluded. Nothing here affects your statutory rights as a consumer.
External Links
This site may link to websites operated by others. We do not control those sites and are not responsible for their content, their accuracy or their privacy practices. A link is not an endorsement.
Sales, Shipping and Returns
Purchases made through this site are governed by our Terms of Service, our Shipping Policy and our Refund Policy. Please read them before ordering.
Governing Law
This legal notice and any dispute arising from it are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction.
If you are a consumer, this does not deprive you of the protection of any mandatory consumer law that applies where you live.
Contact
Charm Vibe Ltd, trading as Puffsole
27 Old Gloucester Street, London WC1N 3AX, United Kingdom
Email: hello@puffsole.com — a person answers within 24 hours
Phone: +44 7853753360